The agreement between you and Velouré when you use this site.
By using veloure.com (the "Site") or purchasing a Velouré product, you agree to these Terms of Service. Please read them carefully.
Velouré SAS, a société par actions simplifiée registered in France (SIREN [number]), with registered office at [Address], 75001 Paris, France. VAT: FR00000000000.
The Site and all its content — text, design, logos, images, code — are the property of Velouré SAS and protected by copyright and trademark law. You may browse the Site for personal, non-commercial use only. You may not reproduce, scrape, or republish any part of it without written permission.
Payment is processed by Stripe on Stripe-hosted pages. We never see or store your card details. By placing an order you authorise Stripe to charge the purchase amount to your selected payment method.
See our Shipping Policy for details. Risk of loss passes to you when the carrier delivers the package to the address you provided.
See our Refund Policy.
We try to describe our product accurately, including notes, dimensions and ingredients. Colours on screen may vary slightly from the physical product. Fragrance perception is subjective and may vary by skin chemistry — this does not constitute a defect.
To the maximum extent allowed by French law, Velouré's total liability for any claim arising from your use of the Site or our product is limited to the amount you paid for the product. We are not liable for indirect or consequential losses.
This clause does not limit our liability for fraud, death, personal injury caused by our negligence, or any liability that cannot be excluded under French consumer law.
Fragrance products can cause allergic reactions in sensitive individuals. The full INCI ingredient list is printed on the carton and bottle. If you experience irritation, stop use immediately. Keep out of reach of children. Flammable — keep away from open flame.
"Velouré", the Velouré sparkle mark, "Headshot Killzone" and the bottle design are trademarks and/or registered designs of Velouré SAS. All rights reserved.
These Terms are governed by French law. Any dispute will be referred to the competent courts in Paris, France, except where mandatory consumer protection rules direct otherwise. EU consumers may also use the European Commission Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
We may update these Terms. The most current version always lives at this URL. Continued use of the Site after a change means you accept the updated Terms.